We ship via Fedex, UPS, and USPS depending upon the weight, bulk, and fragility of items we are shipping to you. We ship Monday, Tuesday, and Wednesday of each week with the exception of federal holidays. Our handling time is between 1-5 days depending on when you make your order. If your order is placed between Wednesday evening and Sunday, your order will ship on Monday. If placed Monday through Wednesday morning, your order should ship same to next day.
While we cannot guarantee how your own cultures will produce, we do guarantee that all fungal cultures and supplies from us will be viable and contaminant free. All of our fungal cultures are prepared in our own laboratory, which is outfitted with a state of the art filtration system down to 0.1 microns and frequential decontaminated in entirety with O3, 185nm UVC, and chemical sterilization agents between working with different types of fungi.
If you ever do receive a contaminated culture or damaged products, simple send us some pictures and we will be happy to give you a credit on your next purchase for a replacement.
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